Privacy Policy

Last Updated: 11/11/2025

1. Introduction

Battery-PAL.com (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, use our services, or interact with us. By using Battery-PAL.com, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
Warranty & Service Data: Product serial numbers, purchase details, and service history.
Technical Data: IP address, browser type, device identifiers, and usage analytics.
Cookies & Tracking: Session cookies, analytics cookies, and advertising pixels.

3. How We Collect Information

Directly from you via forms, account registration, and warranty submissions.
Automatically through cookies and analytics tools.
From third-party partners (e.g., payment processors, shipping providers).

4. How We Use Your Information

To process orders and manage warranties.
To provide customer support and respond to inquiries.
To improve website functionality and user experience.
For marketing and promotional communications (with your consent).
To comply with legal obligations.

5. Sharing Your Information

We do not sell your personal information. We may share data with:

Service Providers: Payment processors, shipping carriers, analytics platforms.
Legal Authorities: When required by law or to protect our rights.

6. Your Privacy Rights

Depending on your location, you may have rights under laws like CCPA and GDPR, including:

Access to your data.
Request corrections or deletion.
Opt-out of data sharing for advertising.
Data portability.

To exercise these rights, contact us at info@battery-pal.com.

7. Cookies & Tracking

We use cookies to:

Enable site functionality.
Analyze traffic and performance.
Deliver relevant ads.

You can manage cookie preferences through your browser settings or our cookie banner.

8. Data Security

We implement industry-standard security measures (SSL encryption, secure servers) to protect your data. However, no method of transmission is 100% secure.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

For questions or concerns, email info@battery-pal.com